A Plan written for one home, not a tier you select.
A Care Plan is the document that holds everything CuraHaus does for a member's property. It is built around the home itself, adjusted as the home and the member change, and never chosen from a menu.
A doctor would not publish a price list for treating a patient sight unseen. CuraHaus does not publish a price list for caring for a home.
One
What's in a Plan
Everything CuraHaus does for a member's home, on one document. Rounds, Procedures, The Evaluation, the Care Team, the calendar, the boundaries — all in one place.
A Care Plan is the operating document of every CuraHaus membership. It is built once, at the close of the Assessment, and then maintained for as long as the member's relationship with CuraHaus lasts. It is what the Care Team uses to plan their work, what the member uses to understand their property, and what the Chart references for every entry made about the home.
A Plan contains the calendar of Rounds for the year — every scheduled visit, by trade and by season. It contains the framework for Procedures — the larger pieces of work that have been identified for the year ahead, with recommended timing. It contains the current state of The Evaluation — what has been documented about the property, and what comes next in building out the complete picture. It names the Care Team assigned to the home, including who leads it and who else the member should expect to see. And it includes a plain-language statement of what the Plan does and does not cover, because being clear about the edges is part of being trustworthy.
Pricing is part of the Plan. It reflects the actual work required to care for that specific property — not a tier chosen from a menu, not a package adapted from a template. Two homes that look similar from the street can require very different care, and the Plan does not pretend otherwise. Procedures are scoped and priced separately in a Care Proposal when they are planned, so the recurring side stays predictable and the project side stays transparent.
Two
How a Plan is built
From the first Intake through Assessment to the moment the Plan lands in the member's hands. Considered, individualized, and never automated.
A Plan is not a form. It is not generated. It is not selected from options. Every Plan is written by the Care Team that performed the Assessment, in collaboration with the practice leadership at CuraHaus, around the specific findings of one specific property and the expressed priorities of one specific member.
The work begins at Intake, where the conversation about the property starts. It deepens during the Assessment, when the Care Team walks the home, photographs every system, documents every piece of equipment, and listens to the member describe how the home is actually used. By the end of the Assessment, the Care Team has the raw material it needs: the findings, the photos, the priorities, the constraints, and the beginning of the Property Care Brief that the Plan will be built around.
From there, the Plan takes shape over the days that follow. Rounds are scheduled around the practical rhythms of the home and the seasons. Procedures are identified and sequenced. The Evaluation roadmap is laid out, with the first capture cycle planned. Pricing is built around the actual scope. The Care Team reviews the draft together, practice leadership reviews it for consistency with the standard, and the final Plan is delivered to the member with a walk-through. There is no take-it-or-leave-it moment. There is a conversation, and the Plan adjusts until both sides agree it is right.
Three
How a Plan changes
A Plan is a living document. It is reviewed annually, updated when life changes the home, and refined as the Care Team learns the property over years.
No Plan stays the same forever. A home changes. A family changes. The trees grow, the roof ages, the kitchen gets redone, a child moves out, an electric vehicle arrives in the garage. Each of these is a reason to revisit the Plan, and CuraHaus treats them as such.
Every Care Plan is reviewed once a year, usually at the close of the calendar year. The annual review is a real conversation, not a renewal notice. The Care Team brings what they have observed during the year's Rounds. The member brings what has changed and what is on their mind. Together they update the Plan for the year ahead, adjust the calendar of Rounds, identify new Procedures, refine the Evaluation roadmap, and confirm the pricing for the new year.
Between annual reviews, the Plan can change at any time. A renovation triggers an update. A new piece of equipment triggers an update. A shift in how the family uses the home — a new home office, a teenager learning to drive, an aging parent moving in — triggers an update. The Care Team is reachable and the Plan is the document where change becomes commitment.
A Care Plan in its first year is a document. By its fifth year, it is a history.
The Plan a member receives at the end of their first Assessment is the most carefully built version of itself that has ever existed for their home. But it is also the shortest version it will ever be. Every year that follows adds something — Rounds completed, Procedures performed, equipment replaced, observations logged, the Evaluation deepened. The Plan grows alongside the relationship.
By the third year, the Plan is no longer being built. It is being maintained. The Care Team knows the property the way a longtime patient is known by a good family doctor. The Plan is a real history, and the next year's adjustments are small and obvious because the home has been seen for long enough that little surprises anyone.
That is the point of the Plan. Not the document itself, but the relationship the document holds.
Every Plan begins with a conversation.
Intake is the first step. From there, an Assessment, the Care Plan written for your home, and the first Round.